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Accurate - Fast - Confidential

Your transcription needs are in safe hands with Underwood Secretarial Service. We transcribe all analogue and digital audio formats quickly and securely.

Outsource your interview, conference and meeting records for speedy and accurate transcription.

“I have enjoyed working with Jenny Underwood for over 8 years. The efficiency and effectiveness of my business has been greatly enhanced by the services of Underwood Secretarial Service. The relationship I have enjoyed with Jenny has been nothing but exceptional. My business involves working with executive leaders in large corporate organisations. The expectations for reports and transcripts to be completed and delivered on time, all the time, is extremely high. Jenny and I have worked as a team and always aimed to exceed expectations. Jenny has tirelessly risen to the occasion and delivered highly professional reports. Clients comment on the quality of the product they receive in glowing terms. I can confidently and unreservedly recommend the services of Underwood Secretarial Service.”  Dr Allan Haines, Allan T Haines Organisation & Management Consultant

“I was very happy with Jenny Underwood's transcription services for a health research project, and would highly recommend her to others. Her quality of work was exceptional, proficient and professional. I appreciated Jenny's well considered advice from her many years of professional experience, and would gladly use her services again in the future” Abby Hutchison, Occupational Therapist, Epworth Rehabilitation and Mental Health  

Market research made easy

  • Verbatim transcription of focus group meetings
  • Telephone interviews
  • One-on-one qualitative interviews

"The Social Research Centre is extremely happy using Jenny Underwood as a transcriber for all our group discussions." 
Elaine Moss, Research and Quality Assurance Manager, The Social Research Centre Pty Ltd


  • When it positively must be accurate – we are accurate
  • When it positively must be fast – we are fast
  • Many years of relevant experience
  • Current clients swear by our ability to deliver – every time

"I am very happy to recommend the secretarial services of Ms Jenny Underwood who has been typing my reports over the past 7 years. Her standard of typing has been excellent. She has at all times been pleasant and accommodating in response to my often unreasonable requirements for reports to be provided at very short notice or at odd times. She has been highly reliable and efficient in returning my typed reports very promptly. I have no hesitation in recommending Jenny's work to any medical colleague who is seeking an excellent secretarial service.”    Dr John Gill, Consultant Psychiatrist

I have employed Jenny Underwood as my medical typist for the past 13 years and have found her to provide an exceptionally prompt, reliable, accurate and efficient service.  Her manner is always professional and she has ample experience in the field of medical typing.  I have no hesitation in recommending her service."  Dr A P Sheehan, MBBS, FRANZCP, Consultant Psychiatrist

Following the recommendations of a couple of my psychiatrist colleagues, Jenny has provided me with an invaluable back-up transcription service for my medico-legal practice. Her efficiency and accuracy is second to none. She is always accommodating especially with urgent requirements. She is also skilled in some problem solving with Word and assisting with computer related issues. I highly recommend her."  Dr John Nathar, Consultant Medico-legal Psychiatrist, Canterbury, Victoria.

“Jenny Underwood has typed, formatted and emailed psychiatric reports to referrers for me in recent years. Her work is of an excellent standard, and she has proactively made suggestions to myself and my practice about areas for improvement. She has been flexible, reliable and professional, and I am most happy to recommend her."  Dr Gregory White, Consultant Medico-legal Psychiatrist, Kew, VIC


"Jenny Underwood of Underwood Secretarial Service has been providing an extremely professional and reliable word processing/audio transcription services for Hardman & Company Solicitors for the past two years. The legal work has involved family law, conveyancing, estates and litigation, and some accounts. Jenny’s work is accurate and complete. She picks up errors expertly and seeks instructions. She has a very prompt turnaround time. She makes herself freely available to discuss any issues which arise. I can unreservedly recommend her services to any colleague who requires an outstanding audio transcriptionist."   Dennis Charles Hardman, B.A., LL.B.


 Don’t waste valuable resources. Free up your professionals with
Underwood Secretarial Service for online, on-time transcription services.

Lighten your load by calling us today 

Phone +61 3 (0)427 629 010 or contact us by email

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